At Boutique J.Renee 100% satisfaction is our goal. However, should you not be satisfied with the product you have received, you have 7 days to return your item(s) to be granted an exchange or store credit. We do NOT issue refunds.

All accessories, permanently marked down items  and clearance sale items (Sales over 30%) are FINAL SALE.

If you choose a store credit, it will be applied to your account online.  You must create an account to receive your credit.  If you would like to exchange your item, please contact us first to confirm that the item you want is available. 

How To Use Your Store Credit 


Return your unworn items with the original tags attached to: 

All Things J.Renee Inc.

P.O Box 813002

Smyrna, GA 30081

Please email prior to sending the item to confirm the return.  Once the item is received, we will notify you and process the return.  

Please note, there may be processing time of up to 10 business days.  

If you have any questions concerning your purchase, please email info@boutiquejrenee.com

 

 

Shipping: Please allow 3-5 days for shipping and processing boutique orders.  

 *COVID 19 UPDATE: There may be shipping delays due to the current Covid 19 crisis.  We are processing orders in a manner that insures safety for all parties involved, and shipping companies are also experiencing delays, including USPS, our primary shipping agency.  Please allow 5-10 business days for shipping Thank you for your patience as you shop during this time.

 

We are not responsible for any merchandise that is lost, stolen or delivered to wrong address.  Please double check all shipping information prior to submitting your order.  Contact your local post office for any questions concerning missing packages.

 Shipping costs are NON-REFUNDABLE.

 

 

CUSTOMER SERVICE HOURS: M-F 8am-6pm