For your convenience, we have a help center available 24/7 with information concerning shipping, orders, returns, and more.  Please visit the help center BEFORE emailing customer service, where as we have taken the time to provide in depth answers to frequently asked questions.  Click the link below to visit our help center:

Visit Boutique J.Renee Help Center


If the answer to your question cannot be found in the help center, please email

Please allow up to 2 business for a response from our customer service team.